Using the service
These terms apply when you use BusinessHub.mu or the Obsidian business suite. By creating a workspace or continuing to use a signed-in service, you agree to them. The public demo can be explored without an account and may reset at any time.
En français : Ces conditions s’appliquent à BusinessHub.mu et à la suite Obsidian. La démo publique fonctionne sans compte et peut être réinitialisée.
Your account
Provide accurate details, keep your sign-in secure and tell us promptly if you suspect misuse. A business owner decides who receives access and each person’s role. You remain responsible for checking business decisions and records before relying on them.
En français : Donnez des informations exactes, protégez votre connexion et choisissez avec soin les personnes autorisées et leur rôle.
Plans, prices and trials
Every plan includes the complete Obsidian business suite. Plans vary practical limits such as team members, records, products, photos, storage and history. Current prices and trial periods appear on the Obsidian page or in an agreed offer. Publishing a price does not charge or activate an account automatically. We confirm offline payments and access periods explicitly and will tell you before a paid renewal or material price change affects your account.
En français : Chaque formule comprend toute la suite Obsidian. Les limites de l’équipe, des données, des produits, des photos, du stockage et de l’historique varient selon la formule. Aucun débit ni accès payant n’est déclenché simplement par l’affichage d’un prix.
Meaning of “Lifetime”
If an offer uses “Lifetime” or “Lifetime Access”, it means access for the operational lifetime of the specific system or application named in that offer. It does not mean the lifetime of the customer, any individual or Business Hub Digital Solutions Ltd, and it is not a promise that the system will operate forever. Lifetime Access ends if that system or application is permanently retired or discontinued. Unless the offer expressly says otherwise, it does not include unrelated future products, third-party charges, premium add-ons, extra capacity or services introduced later. We may provide a substantially similar replacement or migration route, but are not required to maintain obsolete technology indefinitely.
En français : « Accès à vie » signifie pendant la durée d’exploitation du système ou de l’application concerné, et non pendant la vie du client ni pour toujours. Cet accès prend fin si ce système ou cette application est définitivement retiré. Il n’inclut pas automatiquement les nouveaux produits, frais de tiers, options premium ou capacités supplémentaires.
Your data
You keep ownership of the business information you enter. You give us permission to process it only as needed to provide, secure and support the service. You may export your active workspace. Moving to a smaller plan never deletes records automatically; if current use is above its limits, reduce usage or contact support before the change.
En français : Vous restez propriétaire des informations saisies et pouvez exporter votre espace. Une formule plus petite ne supprime jamais automatiquement vos données ; il faut d’abord réduire l’utilisation ou contacter l’assistance.
Acceptable use
Do not use the service unlawfully, upload malicious material, attempt to access another customer’s workspace, overload the service or misrepresent a demo page as a verified business. We may limit or suspend access to protect customers or comply with law, and will explain the reason where appropriate.
Availability, due diligence and changes
We apply reasonable technical and organisational care, including access controls, testing, monitoring and recovery measures. These controls reduce risk but cannot eliminate every defect, interruption, cyber incident or loss. Maintenance, faults and changes can occur, and the service is provided on an “as available” basis. Features may improve, be replaced or be discontinued. Where reasonably practical, we will give notice before materially removing paid functionality and provide an export route, but we do not promise uninterrupted, error-free or permanently available service.
En français : Nous appliquons des mesures raisonnables de sécurité, de test, de surveillance et de récupération, sans pouvoir garantir un service permanent, sans erreur ni incident. Les fonctions peuvent évoluer, être remplacées ou être retirées.
Independent service providers
The service depends on independent providers for infrastructure, networks, identity, email, communications and other operational functions. We select and review providers with reasonable care and rely on the security, reliability and compliance commitments they make for the services they control. We do not control their systems and, to the fullest extent permitted by law, are not responsible for an outage, delay, security incident, data loss, policy change, price change or discontinued feature caused by a provider or other third party outside our reasonable control. This does not remove any due-diligence, data-protection or other obligation that the law places directly on us.
En français : Le service dépend de prestataires indépendants que nous sélectionnons avec diligence raisonnable. Nous ne contrôlons pas leurs systèmes et, dans les limites de la loi, ne répondons pas de leurs pannes, incidents, pertes, retards ou changements. Nos propres obligations légales restent applicables.
No professional advice or guaranteed outcome
The tools support business organisation and decisions; they do not replace professional accounting, tax, legal, medical, financial or regulatory advice. Outputs depend on the information entered and may contain errors. You must review quotes, invoices, stock, money records, reminders, exports and other outputs before relying on, sending or filing them. You remain responsible for business decisions, legal compliance, secure devices and connections, authorised users, and keeping any independent copies required by your own continuity obligations.
En français : Les outils n’offrent aucun conseil professionnel ni résultat garanti. Vous devez vérifier les données et documents avant de les utiliser et restez responsable de vos décisions, obligations, accès autorisés et sauvegardes nécessaires.
Events outside reasonable control
We are not responsible for delay or failure caused by events outside our reasonable control, including widespread network or utility failure, provider failure, natural disaster, epidemic, civil disorder, government action, labour disruption, malicious attack or a change in law. We will take reasonable steps to reduce the effect and restore the service where practical.
Limitation of liability
To the fullest extent permitted by law, Business Hub Digital Solutions Ltd and its directors, employees and contractors will not be liable for any indirect, consequential, incidental, special, exemplary or punitive loss, or for loss of profit, revenue, opportunity, anticipated savings, goodwill, reputation, business continuity or data, arising from or connected with the service, even if the possibility was known. We are also not liable, to that same extent, for loss caused by inaccurate information supplied by a user, failure to review an output, misuse, shared or compromised credentials, unsupported integration, customer equipment or connectivity, or an independent provider or event outside our reasonable control.
To the fullest extent permitted by law, our total aggregate liability for all claims connected with the service will not exceed the fees actually paid to us for the affected service during the 12 months immediately before the event giving rise to the claim. For a free service or public demo, that aggregate cap is MUR 1,000. A series of related events counts as one claim. Nothing in these terms excludes or limits a right, remedy or liability that cannot lawfully be excluded or limited, including any statutory data-protection obligation placed directly on us.
En français : Dans les limites permises par la loi, nous excluons les pertes indirectes ou consécutives, notamment la perte de bénéfices, revenus, occasions, réputation, continuité ou données. Notre responsabilité totale est plafonnée aux sommes payées pour le service concerné pendant les douze mois précédents, ou à MUR 1 000 pour un service gratuit. Les responsabilités que la loi interdit d’exclure restent applicables.
Your responsibility to us
You are responsible for your content, instructions, authorised users and lawful use of the service. To the fullest extent permitted by law, you will reimburse us for a third-party claim, reasonable loss or reasonable cost caused by your unlawful content, infringement, fraud, deliberate misuse or material breach of these terms, except to the extent caused by our own breach.
Ending use
You can stop using the service or request account closure. Outstanding agreed charges remain due. We may end access for serious or repeated breach, fraud, security risk or legal requirement. Eligible data can be exported or deleted subject to the privacy notice.
Questions, claims and governing law
Contact hello@businesshub.mu promptly when a problem arises and provide enough information for us to investigate. The parties will first try in good faith to resolve a dispute directly. These terms are governed by the laws of Mauritius and disputes are subject to the competent courts of Mauritius. Nothing here removes rights that cannot legally be excluded.